Refund policy
At LAAVAN, your satisfaction is our priority! 🌸
Exchange Policy: We offer a 7-day easy exchange from the date you receive your order.
How to Exchange: Simply WhatsApp or email us at laavanstore1@gmail.com with:
- Your order number
- A photo of the item
- The size/color you'd like instead
We'll guide you through the rest!
Exchange Conditions:
- Item must be unworn, unwashed with tags attached
- Original packaging required
- Exchange request within 7 days of delivery
We've Got You Covered For:
- Wrong size received ✅
- Damaged or defective item ✅
- Wrong item sent ✅
Please Note:
- Sale items cannot be exchanged
- Return courier charges are the customer's responsibility
- No cash refunds — exchange or store credit only
Questions? We're always here to help! Contact us at laavanstore1@gmail.com 💌