Refund policy

At LAAVAN, your satisfaction is our priority! 🌸

Exchange Policy: We offer a 7-day easy exchange from the date you receive your order.

How to Exchange: Simply WhatsApp or email us at laavanstore1@gmail.com with:

  • Your order number
  • A photo of the item
  • The size/color you'd like instead

We'll guide you through the rest!

Exchange Conditions:

  • Item must be unworn, unwashed with tags attached
  • Original packaging required
  • Exchange request within 7 days of delivery

We've Got You Covered For:

  • Wrong size received ✅
  • Damaged or defective item ✅
  • Wrong item sent ✅

Please Note:

  • Sale items cannot be exchanged
  • Return courier charges are the customer's responsibility
  • No cash refunds — exchange or store credit only

Questions? We're always here to help! Contact us at laavanstore1@gmail.com 💌